nbn - Unplanned Outage - Cairns, QLD - Status Page

Resolved Jun 25, 2024 11:37 AM AEST

9:59 AM 25/06/2024: Outage end time 09:08AM AEST.

Monitoring Jun 25, 2024 9:31 AM AEST

9:15 AM 25/06/2024: Technician has re-spliced damaged fibre at DC site. Light of port is up and alarms cleared.

Problem Identified Jun 25, 2024 8:41 AM AEST

8:07 AM 25/06/2024: Our network teams are investigating a dark fibre fault, and a field technician has been engaged.

Investigating Jun 25, 2024 8:38 AM AEST

Please be advised of a service disruption affecting NBN customers in and around Cairns, QLD. Our network teams have been engaged to investigate and identify the cause of the disruption. An estimated time of recovery will be provided once our initial investigation is complete.

We apologise for the inconvenience this may have caused.