nbn - Queensland

nbn - Unplanned Outage - Cairns, QLD

Resuelto

9:59 AM 25/06/2024: Outage end time 09:08AM AEST.

Supervisando solución

9:15 AM 25/06/2024: Technician has re-spliced damaged fibre at DC site. Light of port is up and alarms cleared.

Problema identificado

8:07 AM 25/06/2024: Our network teams are investigating a dark fibre fault, and a field technician has been engaged.

Investigando

Please be advised of a service disruption affecting NBN customers in and around Cairns, QLD. Our network teams have been engaged to investigate and identify the cause of the disruption. An estimated time of recovery will be provided once our initial investigation is complete.

We apologise for the inconvenience this may have caused.