nbn - Queensland

nbn - Unplanned Outage - Cairns, QLD

Opgelost

9:59 AM 25/06/2024: Outage end time 09:08AM AEST.

Controle

9:15 AM 25/06/2024: Technician has re-spliced damaged fibre at DC site. Light of port is up and alarms cleared.

Probleem Geïdentificeerd

8:07 AM 25/06/2024: Our network teams are investigating a dark fibre fault, and a field technician has been engaged.

Onderzoekende

Please be advised of a service disruption affecting NBN customers in and around Cairns, QLD. Our network teams have been engaged to investigate and identify the cause of the disruption. An estimated time of recovery will be provided once our initial investigation is complete.

We apologise for the inconvenience this may have caused.