Our team has resolved the DNS outage, and all sites are now resolving correctly. We apologise for the extended duration of the outage and will continue to collaborate with our upstream providers to clarify the issue’s scope and implement strategies to monitor and prevent future occurrences.
Mail delivery is continuing to flow. Inbound web traffic is still impacted. Our team are continuing work to resolve the issue.
We have identified an intermittent DNS resolution outage impacting one of our web hosting servers and Sonic Mail users. This is currently being investigated by our team and upstream service providers.