nbn - New South Wales

nbn™ - Unplanned Outage - Gosford, NSW

Postmortem

Please be advised of a service disruption affecting NBN customers in and around Gosford, NSW, and Acacia Ridge Depot, QLD. This service degradation across multiple NBN NNI’s is potentially due to CRQ000008190800. Our network teams have been engaged to investigate and identify the cause of the disruption. An ETR will be provided once our initial investigation is complete.

7:16 AM 1/07/2024: Outaged resolved at 12:41 AM after alarms cleared. Investigations raised with the carrier regarding why notifications were not received for planned CRQ000008190800.

Resuelto
Investigando

Please be advised of a service disruption affecting NBN customers in and around Gosford, NSW. Our network teams have been engaged to investigate and identify the cause of the disruption. An estimated time of recovery will be provided once our initial investigation is complete.

We apologise for the inconvenience this may have caused.