Webmail - sonicmail.net.au
Server Update - son-web-01.sonicnet.net.au
This issue has now been resolved.
Our team are currently working to identify this issue. Further updates to be provided.
Event Type: Web Server Upgrade.
Server Impacted: webmail.sonicmail.net.au
We will be upgrading our CWP web servers to the latest release tier version. Due to this, websites hosted and email services connecting through these server/s will have an outage of up to 5 minutes during the advised period as a server restart is required.
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our team makes every effort to minimise system impact; however, server instances may be unreachable for some, or all of the scheduled maintenance window as we perform this upgrade.
For any queries or issue arising after the upgrade, please create a ticket by email to support@sonicnet.net.au or via your Sonic Cloud Portal or Sonic ONE.